Key Policies for Bin Rentals:
- Container Capacity: The bin should not be filled higher than the container walls.
- Liability: The rental company is not responsible for damage to lawns, curbs, sidewalks, driveways, or other loading surfaces, though precautions will be taken.
- Rental Charges: Additional charges may apply if the rental period is exceeded, and extended rental times may not always be available.
- Waste Restrictions:
- Only non-hazardous waste is allowed.
- Hazardous or liquid waste will be returned at your cost.
- Clean fill materials (e.g., dirt, concrete, asphalt) must not be mixed, except for gravel and concrete together.
- Garbage, wood, brush, branches, or roots are not allowed in clean fill loads and will be returned or disposed of at your cost.
- Asphalt cannot be mixed with dirt, concrete, or garbage.
- Street Occupation: Bins placed on public streets require a street occupation permit from the customer.
- Fuel Surcharge: A 10% fuel surcharge will be added to each invoice.
- Refund Policy:
- Refunds for any difference between the deposit and invoice amount will be processed during invoicing.
- Cancelled bin deposits are refunded minus a 3% processing fee.
- Refunds may take up to 3 business days to appear in the customer’s account.
Refund Policy:
Refunds for any difference between the deposit and invoice amount will be processed during invoicing.
Cancelled bin deposits are refunded minus a 3% processing fee.
Use of Personal Information:
Personal Information collected is used solely to fulfill the specific requests made by the user (e.g., Inquiries about products and services). The Information is not resold to third parties.
The company may use the Information to notify users about product availability, company events, and related updates through email, mail, or telephone. Users can opt out of future communications by sending an email to sales@dtbins.com or sales@durhamtopsoll.com with the subject line “Unsubscribe.”
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